Return Policy will accept returns on any unopened product within 10 days.  All items will be inspected thoroughly before a refund is issued.

For CPAP/BIPAP machine, a product with zero hours is considered unopened.  We may have the right to deny the return of a product even if it is open and shows any other damage or defect.  All items are thoroughly inspected before shipped out.

The following apply's to any return:

  1. A 15 % restocking fee (Will be subtracted from the initial cost and a credit will be issued for the difference)
  2. Shipping costs are non-refundable

Please note, various manufactures use slightly different sizing when it comes to masks.  Please do your research prior to ordering a mask which the appropriate size.

Once an item is opened, it can not be returned. will honor any manufacturing defects of all products. Shipping costs are not covered by warranty or

Please call our office to discuss the problem and to troubleshoot if possible.  If the problem can not be solved with the help of our staff, we will explain the necessary procedure to ship the item to our office.